Frequently Asked Questions
Everything you need to know about your SAYSKY running gear and orders.
How long does shipping take and what are the costs?
We offer worldwide shipping. Delivery typically takes 2-5 business days depending on your location. Shipping costs are calculated at checkout, and we offer free shipping on orders above a specific threshold.
What is your return policy?
You can return any items within 30 days of receipt, provided they are in original condition with tags attached. Please use our online return portal to generate a prepaid shipping label.
How do I find the right size for my running apparel?
SAYSKY products generally have a slim, athletic fit. We recommend checking our detailed Size Guide located on each product page to compare your body measurements with our garment dimensions.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I wash and care for my SAYSKY gear?
To maintain the performance of our technical fabrics, we recommend machine washing at 30 degrees Celsius, avoiding fabric softener, and hanging to dry. Do not tumble dry.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to follow your parcel's journey.